Microsoft Service Desk Engineer

A Microsoft Service Desk Engineer is required by an a ward winning employee experience platform designed for the world’s leading enterprises to connect, inform and engage globally diverse workforces with a meaningful digital experience. You will be troubleshooting web-based business applications hosted on the Microsoft stack and have experience in administrating and working with SharePoint Online or other Office 365 services.

Why Join: They are a dynamic, smart and forward thinking company, they work hard and play hard and are natural innovators with a passion for first class delivery and customer service. You will receive ongoing support and training with the ability to progress in 9-12 months.

Location: Head office is based in Lower Eashing, Guildford, Surrey. Remote position, travel to office 1-2 times per month is essential.

Salary: £30-35k

Background & Skills Desired:

• Deep understanding of troubleshooting web-based business applications hosted on the Microsoft stack

• Experienced in administrating and working with SharePoint Online or other Office 365 services

• Experienced in providing support for business-critical enterprise technologies

• Experience of following and optimising formal processes, such as escalations and change control

• Experienced in documentation, such as ensuring complete and accurate ticket records, handovers, bug reports and knowledge base articles

• Experience of handling high volumes with competing priorities and SLAs

If you are interested in discussing this opportunity in more detail, please apply ASAP ar richard.mason@rlmrecruit.com